ebankIT AI Agent - Live Demo from FinovateFall 2025
See it in action! ebankIT’s transactional AI agent delivers natural, multilingual interactions that optimize banking operations for both retail and business segments.
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ebankIT Summit | Dixianna Berrios, Metropolitan Commercial Bank
Dixianna Berrios, Executive VP and COO at Metropolitan Commercial Bank (MCB), shares how her institution partnered with ebankIT to modernize its digital banking strategy. From breaking away from outdated systems to offering an omnichannel platform with one login for both retail and commercial clients.
Personalized experiences in mobile banking apps
Understand the potential of personalization and how to build deeper customer relationships with the help of ebankIT.
Retail Digital Banking Platforms: North America edition by Celent
Unlock expert analysis on the leading digital banking platforms shaping the North American market. This exclusive report by Celent dives into the latest trends, technologies, and vendor comparisons that are transforming customer experiences and driving innovation in North America.
The rise of Super Apps in SME banking: creating a one-stop shop for SMEs
As SMEs demand faster, simpler, and more integrated financial experiences, banks are exploring new ways to meet these expectations, leading to the rise of super apps in SME banking.
The AI Tsunami: will banks surf or sink?
Rogério Canhoto explores how AI is rapidly transforming industries, emphasizing the rise of AI agents, strategic challenges in adoption, and the widening gap between AI awareness and implementation.
Innovate to compete: building a next-level small business strategy
Learn how financial institutions can leverage AI to create tailored experiences that serve the diverse needs of small business account holders, from solopreneurs to mid-sized enterprises.
What AI brings to the table
Discover how ebankIT AI conversational bot operates across platforms with the ability to understand context, retrieve financial data, and assist with tasks like expense analysis or credit simulations.
Building customer loyalty through embedded financial services
Start unlocking the loyalty boost of embedded finance to build deeper, longer-lasting client relationships with ebankIT’s briefing on the major opportunity awaiting financial institutions of all sizes.
Eradicating bad digital banking experiences
Discover ebankIT's product roadmap. Modernized staff channels, cloud optimization, smarter customer engagement, and future-ready technologies like passwordless authentication and open telemetry.
Composing the future: digital banking trends 2025
The technologies that enabled that transformation are now reaching maturity, which means 2025 will be a year in which new winners emerge to shake up the industry.
Combat fraud and friction in digital banking with context aware authentication
Discover how to enhance your platform’s security with a future-proof authentication strategy that balances security and convenience and helps your financial institution reduce operational costs.
UX & CX Battlecards: Omnichannel Strategies for Financial Institutions
User Experience (UX) and Customer Experience (CX) are not just differentiators, but are becoming one of the most important competitive battlegrounds.
Building a next-level small digital business strategy
Not all SMBs are alike, and identifying underserved segments presents an opportunity to deliver more tailored financial solutions.
The commercial client paradox: finding the me in commercial
ebankIT enhances commercial banking through unified platforms, product grouping, omnichannel contract management, and a new bulk upload feature.
Decoding the CL: Optimal Strategies and Trends in Banking for 2025
The success of banks hinges on providing seamless customer experiences, resulting in increased returns, expansion, and reduced costs. Loyal and satisfied customers not only spend more but also recommend their bank to others. In the digital era, achieving customer-centricity, where the customer is the focal point of all decisions, presents a challenge.
Transform your digital strategy with comprehensive analytics
Enhance user engagement with real-time analytics. The ebankIT Platform Analytics Suite tracks customer engagement across all channels and more
Seamless digital transformation: lessons from Coast Capital and ebankIT’s long-term collaboration
As Coast Capital has been recognized as the top performer for mobile banking experience among Canadian credit unions for 5 consecutive years, uncover how ebankIT delivered a seamless platform that exceeded member expectations with intuitive functionality
Grow your Credit Union through an engaging digital platform
a comprehensive exploration of how ebankIT's platform empowers credit unions to deliver personalized, secure, and innovative digital banking experiences.
The Evolution of Banking: Key Strategies and Technologies shaping Customer Interactions in 2025
In this insightful webinar, digital banking experts explore the evolving landscape of banking, focusing on the crucial aspects of understanding and navigating the customer lifecycle in the digital age.
Digital dynamics: Corporate Banking 2025
Corporate and business clients are demanding more from their banks. Just like consumers, businesses of all shapes and sizes need more than just products and services. They are looking for support across all aspects of their finances, creating a chance for agile financial institutions to deliver holistic omnichannel digital financial services. Get ready to seize the opportunity by reading our report on the future of corporate banking.
Resilience and Innovation: GCC Banking Sector Outlook for 2025
It’s one of the most exciting financial ecosystems in the world and is set to play a starring role in the future of digital banking.
ebankIT Summit | Aju Kurian, AMINA Bank
Aju Kurian, Associate Director and Product Owner at AMINA Bank, shares practical insights on building customer-first banking experiences. Aju explains how mindset and collaboration are key, and why working with the right tech partner, like ebankIT, can make all the difference.
Unchartered territory: Digital Banking Trends and Predictions 2024
Financial leaders face tough decisions ahead: partner with or compete against fintechs? Which tech to invest in now, and what to plan for later? This report guides on transformative trends for the next 12 months and beyond. Be bold, build for tomorrow.
Outlook 2027: US Banking and Credit Union Digital Transformation Priorities
Deloitte has said that 2024 may earn a place in the history books as “the year the future started to unfold in real terms.” Find out why by reading our report about the rapidly evolving US financial services landscape, which is creating vast new opportunities for community banks and credit unions.
Digital banking account opening & smooth onboarding
With ebankIT, offer your banking customers a frictionless digital banking experience.
What AI projects are financial institutions actually prioritizing?
AI is no longer just a buzzword; it’s rapidly becoming a foundational element of digital transformation across financial services. Financial institutions shared how their organizations are embracing AI, not just as a tool, but as a strategic enabler.
The state of play in banking 2026: A UK perspective
The UK is a global banking leader that’s on a new and uncharted path after leaving the European Union. As we move towards 2026, the financial services landscape will be significantly altered by evolving customer expectations, changing regulatory requirements, disruptive technologies, and unpredictable, volatile economic conditions.
Central Europe banking: digital transformation in the DACH region
The DACH region plays a central role in Europe’s banking sector. Germany, Austria, and Switzerland are at a critical juncture as continued disruption and accelerated digital transformation reshape markets and create opportunities to deliver innovative experiences and serve customers in new ways. Our report on banking will DACH will help technology leaders seize opportunities in DACH and overcome challenges to succeed in a fast-changing market.
Seize the digital advantage: transform your business banking experience
Embrace a revolutionary banking platform that caters to the diverse needs of business leaders across industries, regardless of their digital expertise or financial goals.
Gartner Insights: What Banking CIOs need to know about Generative AI
GenAI is revolutionizing banking, offering great potential and risks. Gartner's 2024 survey reveals 5% of banking CIOs have GenAI deployed, with 37% planning deployment soon. Whether on your roadmap or not, its impact is inevitable. To aid banking tech leaders, we're sharing Gartner's insightful report on maximizing GenAI applications.
Delivering a Sharia-compliant digital banking platform
The ebankIT omnichannel digital banking platform caters to a global clientele and is fully compliant with the regulations of every market.
A customer-centric hub of operations
The digital Branch Front Office powered by ebankIT simplifies branch operations, improves customer interaction, and enhances support services.
From a digital learner to a digital leader
Digital banking has revolutionized the way we manage finances with its unmatched convenience.
Elevate your banking campaigns
In today's competitive financial landscape, campaign tools are more than a convenience.
Putting customers first: the key to success
Provide a comprehensive and efficient platform for users, operators, and supervisors to handle and respond to client communications effectively.
Empowering Financial Institutions with Low Code Tools
Discover how to accelerate the development of your banking applications, by generating top-notch native desktop and mobile code and by setting up the front end of your digital channels with a drag-and-drop feature.Learn how you can effortlessly create projects, configure transactions, customize menus and more without a lot of expertise in coding.
Cybersecurity: prevention & protection of banking data
Due to the rising quantity and sophistication of cyber-attacks, cybersecurity is a key concern for banks and financial institutions.
Hypothekarbank Lenzburg (HBL) entered a new digital era
HBL digital transformation depicts how community banks and credit unions can successfully embrace omnichannel banking.
Coast Capital become a digital-first Credit Union
Taking advantage of ebankIT’s prebuilt integration layer, Coast Capital has gone through a complete digital transformation.
JNB: A digital bank that delivers a customized onboarding solution
Aligned with the emerging banking landscape within the UK, the Jamaica National Group implemented a frictionless onboarding process and self-service model.
Reshaping Banking: The Global Digital Banking Radar Webinar
This webinar, based on a global research with selected bankers, gives insights into how banks may provide humanized services to a new generation of clients.
Humanizing Digital Banking with personalized tools
Discover how to create a humanizing digital experience and deliver efficient and personalized services to clients.
User engagement Hub 2.0: Branch Front Office
An omnichannel branch front office that provides a seamless user experience while saving banking employees and clients energy and time.
ebankIT Summit | Carlos Estrela, CEMAH
At the ebankIT Summit 2025, Carlos Estrela (CIO at CEMAH) shares how his team tackled customer experience challenges, streamlined operations, and embraced innovation with the ebankIT Digital Banking Platform.
The future of banking is omnichannel
Future-proof your digital banking strategy by offering a complete banking suite with an ever-evolving roadmap of innovation.
The best intuitive web banking experience
A user-friendly web banking experience that provides faster and more efficient banking, without compromising security.
Humanized banking: anywhere, anytime, on every device
Empower your clients to manage all their finances with a single swipe of the finger anywhere and whenever.
ebankIT Studio | New banking projects with minimal code
Banks and credit unions now have the ability to effortlessly create innovative, in-house services that not only save costs but also require minimal coding.
ebankIT Studio: Minimal coding but maximum flexibility
Discover a low-coding solution that enables you to quickly create custom applications to meet the needs of your clients at reduced costs.
User Engagement Hub: Elevating customer engagement in digital banking
The User Engagement Hub empowers banks and credit unions to captivate and engage a new wave of tech-savvy users with cutting-edge and personalized tools that actively involve customers in the process of innovation. Immerse yourself in the video to explore every facet of an enriching digital banking experience.
The Metaverse: Step into the future of digital banking
The metaverse promises an immersive and engaging experience that has the potential to revolutionize digital banking.
ebankIT Card Features
Allow your clients to manage their credit, debit, and prepaid cards in one single place without having to go to an in-branch office.
Web banking: Manage your finances across devices
Empower your banking users to seamlessly manage their finances online with web banking. Both retail and corporate clients can benefit from a unified and personalized journey, complete with a responsive design and enhanced security measures without leaving the comfort of their home.
Wearable banking: Shaping the future of banking, one wrist at a time
Wearable Banking revolutionizes the way customers manage their finances by providing a convenient and accessible solution. With the ability to effortlessly make transfers and payments, locate nearby ATMs and branches, explore new banking offerings, receive timely notifications, and enjoy round-the-clock account access, customers can stay in control of their money no matter where they are.
ebankIT digital banking innovations
Discover how you can improve your digital banking services to create a seamless experience across every digital banking channel with the ebankIT.
Branch Front Office: Merging physical and digital banking
Transform the banking experience of your clients with the revolutionary Branch Front Office Platform by ebankIT. Our innovative solution is specifically designed for banks and credit unions, is designed to provide a convenient and efficient banking experience to customers using online and mobile platforms.
Account Management: Delivering exceptional customer
Boost client satisfaction and fuel long-term revenue growth for your financial institution with ebankIT Account Management. Efficiently manage sales leads, track performance metrics effortlessly, handle and process account opening requests, all in one centralized hub.
ebankIT Summit | Joel Graham, Conexus Credit Union
Joel Graham, Digital Banking Lead at Conexus Credit Union discusses why Conexus selected ebankIT’s digital banking platform to drive innovation, improve customer experience, and enhance security. ebankIT’s agile and modular digital banking solution has helped Conexus customize its platform based on real user feedback, launch key products like credit card management and investments.
Contact Center: Streamlining banking communications
A complete omnichannel banking contact center that offers frictionless customer service. A communication hub that integrates multiple channels of interaction into a unified system. It allows customers to seamlessly switch between various communication channels (such as phone, email, chat, secure message, and video) while maintaining a consistent and personalized experience.
Augmented Reality in banking: Redefining customer engagement
Introducing the revolutionary 'Augmented Reality' tool by ebankIT, which brings a whole new level of personalization to banks and credit unions. Unlock a world of tailored insights and content with this incredible tool. Transform the way your financial institution connects and communicates with customers, increasing engagement by delivering offers that perfectly cater to their individual needs.
Humanized banking: the road to increasing digital sales
Financial institutions have a crucial responsibility to offer customers an exceptional and valuable experience that is both personal and meaningful. With a strong emphasis on delivering the right offer at the perfect time, place, and context, banks and credit unions prioritize adding genuine value to their customers.
Mobile banking - Your bank anywhere at any time
Access your banking platform anywhere and at any time. Mobile banking offers a secure solution – with the most up-to-date encryption, registration, and authentication procedures – for customers to connect and perform banking operations over their smartphones.
An out-of-the-box platform: efficiency made simple
Discover how you can streamline your financial institution's processes with a seamless implementation using an all-in-one platform that meets the essential regulation requirements for Canadian financial institutions. Enhance convenience for your account holders by simplifying transactions and improving bill payments with advanced payee functionality as well as the option to order or cancel cheques online.
Digital banking: ensuring financial accessibility across all channels
Over one billion individuals across the globe face disabilities that impact their online browsing and smartphone usage. Ensuring equal access to financial platforms is crucial, regardless of any disability individuals may have. By investing in an accessible digital banking platform, financial institutions can empower their clients to feel valued and confident in independently managing their finances.
EMS: A smarter way to manage operations
Experience complete autonomy over your banking operations through the ebankIT Management System (EMS). Immerse yourself in this centralized control hub that showcases a diverse range of exceptional functionalities, such as a state-of-the-art campaign engine, advanced data analytics, and a dedicated developer portal.
Banking functionalities accessible anywhere at anytime
Discover the advancements in technology and how wearable banking has become a popular choice among individuals who seek a more convenient, secure, and efficient way to access their bank account. Empower your clients to effortlessly manage their finances by equipping them with the most up-to-date tools.
Revolutionizing Digital Banking Interactions - FinovateSpring 2022
Back at FinovateSpring 2022, where our own Dan Killey and Larissa Cavalcante revealed how ebankIT is revolutionizing the digital banking experience. Watch the full video to dive into a world of innovation that's reshaping the future of banking.
Promoting sustainable banking habits - FinovateEurope 2022
Join us in exploring innovative ways to drive sustainable banking practices during our demo at Finovate Europe 2022. Discover how ebankIT is leading the charge in promoting sustainability within the banking sector through gamification with 'The Sustainable Tree.' With this new feature, you can set up your sustainability goals and take action to choose more sustainable options in your financial life.
Banking for a better planet: My Tree Score explained at FinovateFall 2021
Explore innovative approaches to promote sustainable banking practices in our demo at FinovateFall 2021. Watch the full video to discover how ebankIT is at the forefront of advancing sustainability in the banking industry through gamification, exemplified by "My Tree Score." This exciting new feature empowers you to establish sustainability objectives and actively make eco-conscious choices in your financial journey.
Banking chatbots for an enhanced experience - Digital Concierge 2.0 explained at FinovateEurope 2020
Explore Digital Concierge, a service revolutionizing customer engagement for banks with personalized recommendations and expert guidance. This innovative integration transforms traditional banking into a Banking-as-a-Service model, prioritizing the customer experience and success in a competitive market. Watch the video for more details.
ebankIT Summit | Dafne Sinopoli, Futurae
This insightful interview features Dafne Sinopoli, Alliance & Partner Manager at Futurae Technologies. Dafne discusses how seamless the integration process with the ebankIT platform has been, and how Futurae’s flexible, “Swiss army knife” approach to multi-factor authentication and fraud prevention benefits banks by adapting to diverse customer needs.
Better banking: The SME Banking Report
Small businesses are a major challenge for banks, but for far too long, SMEs have been seen as low-priority. SMEs make up 90% of businesses worldwide and create more than 50% of employment. The businesses may be small but the opportunity is huge. How should banks and credit unions respond?
Transforming customer onboarding: Unlocking sustained growth for banks
Onboarding is among the most important interactions a bank will ever have with its customers. When the process is smooth, seamless, and friction-free, it becomes a reliable pipeline that wins new clients.
The Great Reinvention: The Global Digital Banking Radar 2023
This report aims to provide an in-depth look at the fundamental and transformational changes in banking on a global scale.
Innovate to compete: the Open Banking Report 2023
Discover how financial institutions can benefit from unlocking open banking in a new era of collaboration and open competition.
The Future of People Helping People: Credit Union Digital Transformation Report 2023
A guide to humanizing digital banking via successful digital transformation while abiding to the principle of "people helping people."
Emerging Tech Impact Radar: Artificial Intelligence in Banking
In 2023, a report published by Gartner, a leading research and advisory company, titled "Emerging Tech Impact Radar: Artificial Intelligence in Banking", the profound influence of AI on software and IT services products in banking is explored.
An omnichannel digital banking platform to simply your financial journey
The ebankIT omnichannel digital banking platform simplifies the journey of financial institutions
Gartner Hyper Cycle For Digital Transformation
Technology innovations are empowering banks, influencing customer demand for products and services, and shaping regulators’ actions globally.
Digital Banking Trends and Predictions for 2023
Prepare to lead the digitally-empowered financial institutions of tomorrow with our guide to the trends that will shape banking in 2023 and beyond.
Technology Overhaul: The Banking CIO/CTO Agenda 2027
Six priorities for CIOs in 2023, ranging from leveraging emerging technologies to improving data security and competing with fintechs.
Seamless digital transformation: lessons from Coast Capital and ebankIT’s long-term collaboration
Uncover how ebankIT delivered a seamless platform that exceeded member expectations with intuitive functionality and robust performance, laying the foundation for Coast Capital’s digital transformation.
Mission critical: the 3 systems of digital transformation
Carrie Forbes shares lessons from leading large-scale digital transformation in credit unions, emphasizing that success hinges on aligning people, decision-making, and technology.
Hack or get hacked: banking on continuous proactive security
Jorge Monteiro, emphasizes the urgent need for continuous, proactive cybersecurity. Compliance alone is not enough, financial organizations must actively identify and fix vulnerabilities before attackers exploit them.
ebankIT security approach and mechanisms
Security is not a product but an ongoing process embedded in every decision and release. ebankIT knows the importance of platform-level security in digital banking and has a commitment to continuous protection.
ebankIT Summit | Carrie Forbes
Carrie Forbes, CEO and founder of Rockstar Advisory, shares practical insights to help fintechs and financial institutions collaborate effectively and accelerate their digital banking success.
ebankIT Summit | Jorge Monteiro, Ethiack
Jorge shares sharp insights on how organizations can stay ahead of cyber threats in an AI-driven world where attacks are automated and faster than ever. Jorge explains why autonomous ethical hacking is becoming a must for any business with digital assets. Don’t miss this fast-paced conversation from the frontlines of cybersecurity innovation.
Growth, innovation, and what’s next for the Canadian market
Dan Kelly highlighted the unique challenges in Canada’s financial sector, including delays in open banking, slow payments modernization, widespread mergers, and a major competitor’s exit.
The digital transformation journey of Metropolitan Commercial Bank
Metropolitan Commercial Bank's Chief Operating Officer, Dixiana Berrios, shared insights from their award-winning modernization journey and innovative approach to transforming commercial banking in the U.S.
Rethinking banking as a business of DREAMS
Lubomir Olach urges banks to reimagine their role as enablers of dreams through innovation, inclusion, sustainability, and technology.
Decoding digital banking: prioritizing top challenges and emerging trends
This panel unpacked digital banking’s top challenges, from unorganized data and rigid legacy systems to leadership gaps and cultural inertia.
ebankIT Summit | Rogério Canhoto
Rogério Canhoto, Chief Revenue Officer at Automaise, shares his perspective on why AI will play a significant role in the changes of the financial industry. He explores how AI is rapidly transforming industries, emphasizing the rise of AI agents, strategic challenges in adoption, and the widening gap between AI awareness and implementation.
From vendor to partner: attributes of a thriving partnership
This discussion panel highlighted the importance of trust, communication, and flexibility in partnerships between vendors and financial institutions, emphasizing shared goals, long-term collaboration, and balancing innovation with operational simplicity to build scalable, resilient ecosystems.
ebankIT Summit | Colin Thrasher, Online Business Systems
In this interview from the ebankIT Summit 2025, Colin Thrasher, Executive Director of Financial Services at Online Business Systems (OBS), shares how their partnership with ebankIT helps banks and credit unions bridge the gap between a powerful digital banking platform and the specific needs of the North American market.
ebankIT Summit | Lubomir Olach, Qorus
Lubomir shares his perspective on which innovation trends in banking are overhyped and which remain underappreciated.
ebankIT Summit | Jean Pierre Lacroix
Embark on a journey to understand the dynamic shifts currently shaping the banking sphere. In this ever-evolving environment, collect insights from the expertise of Jean Pierre Lacroix, who highlights the importance of seamlessly integrating cutting-edge technology with traditional banking practices to enhance the overall customer experience.
ebankIT Summit | Stephen Pedersen
Dive into the world of cybersecurity with Stephen Pedersen, VP of Cyber & Information Security at Coast Capital Savings! Watch the full video for an insightful interview where Stephen shares expertise on the delicate balance between identity verification and digital threat mitigation in financial services.
ebankIT Summit | Sansão Monjane-FNB
The recent integration of the ebankIT platform has significantly enhanced transaction capabilities and customer engagement for FNB Mozambique, as highlighted by Sansão Monjane, FNB's Chief Digital and Information Officer. With innovative features and a seamless user interface, FNB stands out in the competitive landscape, demonstrating a commitment to providing a superior and distinctive digital banking experience for its customers.
ebankIT Summit | Luc Haldimann- Unblu
Unblu and ebankIT have joined forces to reinvent customer engagement to bridge this gap between financial institutions and their account holders. Incorporating face-to-face interactions, chatbots, co-browsing, and other personalized features to enhance the digital banking experience.
ebankIT Summit | Microsoft- Marco Silva
In today's dynamic banking landscape, Marco Silva provides insights on optimizing banking operations through AI integration, emphasizing personalized interactions and an omnichannel approach for a seamless customer journey. His vision is for efficient and deeply personalized banking operations that foster stronger customer connections.
ebankIT Summit | Celero- Deborah Moore
Deborah Moore underscores the importance of harmonized user stories to align stakeholders seamlessly and enable rapid, cost-effective banking experiences with ebankIT products. She enhances the collaborative environment where these innovative solutions streamline processes, ensuring sustained efficiency and paving the way for a prosperous future.
ebankIT Summit | Roberto Ferrari
Within the dynamic realm of digital banking, Roberto Ferrari highlights the profound impact of emerging technologies reshaping the industry. To remain competitive in this ever-evolving landscape, banking institutions must adeptly navigate these changes by embracing intelligent architecture. The crux lies in providing tailored customer experiences that harmonize with the shifting technological trends, guaranteeing a seamless and innovative approach to financial services.
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