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Case study Video

ebankIT Summit | Dixianna Berrios, Metropolitan Commercial Bank

Dixianna Berrios, Executive VP and COO at Metropolitan Commercial Bank (MCB), shares how her institution partnered with ebankIT to modernize its digital banking strategy. From breaking away from outdated systems to offering an omnichannel platform with one login for both retail and commercial clients.

Banking insights video

The AI Tsunami: will banks surf or sink?

Rogério Canhoto explores how AI is rapidly transforming industries, emphasizing the rise of AI agents, strategic challenges in adoption, and the widening gap between AI awareness and implementation.

Technology video

What AI brings to the table

Discover how ebankIT AI conversational bot operates across platforms with the ability to understand context, retrieve financial data, and assist with tasks like expense analysis or credit simulations.

Product video

Eradicating bad digital banking experiences

Discover ebankIT's product roadmap. Modernized staff channels, cloud optimization, smarter customer engagement, and future-ready technologies like passwordless authentication and open telemetry.

Banking Insights Report

Decoding the CL: Optimal Strategies and Trends in Banking for 2025

The success of banks hinges on providing seamless customer experiences, resulting in increased returns, expansion, and reduced costs. Loyal and satisfied customers not only spend more but also recommend their bank to others. In the digital era, achieving customer-centricity, where the customer is the focal point of all decisions, presents a challenge.

Banking Insights Report

Digital dynamics: Corporate Banking 2025

Corporate and business clients are demanding more from their banks. Just like consumers, businesses of all shapes and sizes need more than just products and services. They are looking for support across all aspects of their finances, creating a chance for agile financial institutions to deliver holistic omnichannel digital financial services. Get ready to seize the opportunity by reading our report on the future of corporate banking. 

Case study Video

ebankIT Summit | Aju Kurian, AMINA Bank

Aju Kurian, Associate Director and Product Owner at AMINA Bank, shares practical insights on building customer-first banking experiences. Aju explains how mindset and collaboration are key, and why working with the right tech partner, like ebankIT, can make all the difference.

Banking insights Report

Unchartered territory: Digital Banking Trends and Predictions 2024

Financial leaders face tough decisions ahead: partner with or compete against fintechs? Which tech to invest in now, and what to plan for later? This report guides on transformative trends for the next 12 months and beyond. Be bold, build for tomorrow.

Banking Insights Report

Outlook 2027: US Banking and Credit Union Digital Transformation Priorities

Deloitte has said that 2024 may earn a place in the history books as “the year the future started to unfold in real terms.” Find out why by reading our report about the rapidly evolving US financial services landscape, which is creating vast new opportunities for community banks and credit unions.

Banking insights Video

What AI projects are financial institutions actually prioritizing?

AI is no longer just a buzzword; it’s rapidly becoming a foundational element of digital transformation across financial services. Financial institutions shared how their organizations are embracing AI, not just as a tool, but as a strategic enabler.

Banking Insights Report

The state of play in banking 2026: A UK perspective

The UK is a global banking leader that’s on a new and uncharted path after leaving the European Union. As we move towards 2026, the financial services landscape will be significantly altered by evolving customer expectations, changing regulatory requirements, disruptive technologies, and unpredictable, volatile economic conditions.

Banking insights Report

Central Europe banking: digital transformation in the DACH region

The DACH region plays a central role in Europe’s banking sector. Germany, Austria, and Switzerland are at a critical juncture as continued disruption and accelerated digital transformation reshape markets and create opportunities to deliver innovative experiences and serve customers in new ways. Our report on banking will DACH will help technology leaders seize opportunities in DACH and overcome challenges to succeed in a fast-changing market.

Banking Insights Report

Gartner Insights: What Banking CIOs need to know about Generative AI

GenAI is revolutionizing banking, offering great potential and risks. Gartner's 2024 survey reveals 5% of banking CIOs have GenAI deployed, with 37% planning deployment soon. Whether on your roadmap or not, its impact is inevitable. To aid banking tech leaders, we're sharing Gartner's insightful report on maximizing GenAI applications.

Banking insights White-paper

A customer-centric hub of operations

The digital Branch Front Office powered by ebankIT simplifies branch operations, improves customer interaction, and enhances support services.

Product Webinar

Empowering Financial Institutions with Low Code Tools

Discover how to accelerate the development of your banking applications, by generating top-notch native desktop and mobile code and by setting up the front end of your digital channels with a drag-and-drop feature.Learn how you can effortlessly create projects, configure transactions, customize menus and more without a lot of expertise in coding.

Case study Video

ebankIT Summit | Carlos Estrela, CEMAH

At the ebankIT Summit 2025, Carlos Estrela (CIO at CEMAH) shares how his team tackled customer experience challenges, streamlined operations, and embraced innovation with the ebankIT Digital Banking Platform.

Technology Video

User Engagement Hub: Elevating customer engagement in digital banking

The User Engagement Hub empowers banks and credit unions to captivate and engage a new wave of tech-savvy users with cutting-edge and personalized tools that actively involve customers in the process of innovation. Immerse yourself in the video to explore every facet of an enriching digital banking experience.

Retail banking Video

ebankIT Card Features

Allow your clients to manage their credit, debit, and prepaid cards in one single place without having to go to an in-branch office.

Technology Video

Web banking: Manage your finances across devices

Empower your banking users to seamlessly manage their finances online with web banking. Both retail and corporate clients can benefit from a unified and personalized journey, complete with a responsive design and enhanced security measures without leaving the comfort of their home.

Mobile banking Video

Wearable banking: Shaping the future of banking, one wrist at a time

Wearable Banking revolutionizes the way customers manage their finances by providing a convenient and accessible solution. With the ability to effortlessly make transfers and payments, locate nearby ATMs and branches, explore new banking offerings, receive timely notifications, and enjoy round-the-clock account access, customers can stay in control of their money no matter where they are.

Technology Video

ebankIT digital banking innovations

Discover how you can improve your digital banking services to create a seamless experience across every digital banking channel with the ebankIT.

Technology Video

Branch Front Office: Merging physical and digital banking

Transform the banking experience of your clients with the revolutionary Branch Front Office Platform by ebankIT. Our innovative solution is specifically designed for banks and credit unions, is designed to provide a convenient and efficient banking experience to customers using online and mobile platforms.

Technology White paper

Account Management: Delivering exceptional customer

Boost client satisfaction and fuel long-term revenue growth for your financial institution with ebankIT Account Management. Efficiently manage sales leads, track performance metrics effortlessly, handle and process account opening requests, all in one centralized hub.

Case study Video

ebankIT Summit | Joel Graham, Conexus Credit Union

Joel Graham, Digital Banking Lead at Conexus Credit Union discusses why Conexus selected ebankIT’s digital banking platform to drive innovation, improve customer experience, and enhance security. ebankIT’s agile and modular digital banking solution has helped Conexus customize its platform based on real user feedback, launch key products like credit card management and investments.

Technology Video

Contact Center: Streamlining banking communications

A complete omnichannel banking contact center that offers frictionless customer service. A communication hub that integrates multiple channels of interaction into a unified system. It allows customers to seamlessly switch between various communication channels (such as phone, email, chat, secure message, and video) while maintaining a consistent and personalized experience.

Technology Video

Augmented Reality in banking: Redefining customer engagement

Introducing the revolutionary 'Augmented Reality' tool by ebankIT, which brings a whole new level of personalization to banks and credit unions. Unlock a world of tailored insights and content with this incredible tool. Transform the way your financial institution connects and communicates with customers, increasing engagement by delivering offers that perfectly cater to their individual needs.

Banking insights White paper

Humanized banking: the road to increasing digital sales

Financial institutions have a crucial responsibility to offer customers an exceptional and valuable experience that is both personal and meaningful. With a strong emphasis on delivering the right offer at the perfect time, place, and context, banks and credit unions prioritize adding genuine value to their customers.

Mobile banking Video

Mobile banking - Your bank anywhere at any time

Access your banking platform anywhere and at any time. Mobile banking offers a secure solution – with the most up-to-date encryption, registration, and authentication procedures – for customers to connect and perform banking operations over their smartphones.

Technology White paper

An out-of-the-box platform: efficiency made simple

Discover how you can streamline your financial institution's processes with a seamless implementation using an all-in-one platform that meets the essential regulation requirements for Canadian financial institutions. Enhance convenience for your account holders by simplifying transactions and improving bill payments with advanced payee functionality as well as the option to order or cancel cheques online.

Banking insights White paper

Digital banking: ensuring financial accessibility across all channels

Over one billion individuals across the globe face disabilities that impact their online browsing and smartphone usage. Ensuring equal access to financial platforms is crucial, regardless of any disability individuals may have. By investing in an accessible digital banking platform, financial institutions can empower their clients to feel valued and confident in independently managing their finances.

Banking insights white paper

EMS: A smarter way to manage operations

Experience complete autonomy over your banking operations through the ebankIT Management System (EMS). Immerse yourself in this centralized control hub that showcases a diverse range of exceptional functionalities, such as a state-of-the-art campaign engine, advanced data analytics, and a dedicated developer portal.

Banking insights White paper

Banking functionalities accessible anywhere at anytime

Discover the advancements in technology and how wearable banking has become a popular choice among individuals who seek a more convenient, secure, and efficient way to access their bank account. Empower your clients to effortlessly manage their finances by equipping them with the most up-to-date tools.

Technology Video

Promoting sustainable banking habits - FinovateEurope 2022

Join us in exploring innovative ways to drive sustainable banking practices during our demo at Finovate Europe 2022. Discover how ebankIT is leading the charge in promoting sustainability within the banking sector through gamification with 'The Sustainable Tree.' With this new feature, you can set up your sustainability goals and take action to choose more sustainable options in your financial life.

Technology Video

Banking for a better planet: My Tree Score explained at FinovateFall 2021

Explore innovative approaches to promote sustainable banking practices in our demo at FinovateFall 2021. Watch the full video to discover how ebankIT is at the forefront of advancing sustainability in the banking industry through gamification, exemplified by "My Tree Score." This exciting new feature empowers you to establish sustainability objectives and actively make eco-conscious choices in your financial journey.

Technology Video

ebankIT Summit | Dafne Sinopoli, Futurae

This insightful interview features Dafne Sinopoli, Alliance & Partner Manager at Futurae Technologies. Dafne discusses how seamless the integration process with the ebankIT platform has been, and how Futurae’s flexible, “Swiss army knife” approach to multi-factor authentication and fraud prevention benefits banks by adapting to diverse customer needs.

Banking Insights Report

Better banking: The SME Banking Report

Small businesses are a major challenge for banks, but for far too long, SMEs have been seen as low-priority. SMEs make up 90% of businesses worldwide and create more than 50% of employment. The businesses may be small but the opportunity is huge. How should banks and credit unions respond?

Banking Insights Report

Emerging Tech Impact Radar: Artificial Intelligence in Banking

In 2023, a report published by Gartner, a leading research and advisory company, titled "Emerging Tech Impact Radar: Artificial Intelligence in Banking", the profound influence of AI on software and IT services products in banking is explored.

Product video

ebankIT security approach and mechanisms

Security is not a product but an ongoing process embedded in every decision and release. ebankIT knows the importance of platform-level security in digital banking and has a commitment to continuous protection.

Banking insights Video

ebankIT Summit | Carrie Forbes

Carrie Forbes, CEO and founder of Rockstar Advisory, shares practical insights to help fintechs and financial institutions collaborate effectively and accelerate their digital banking success.

Technology Video

ebankIT Summit | Jorge Monteiro, Ethiack

Jorge shares sharp insights on how organizations can stay ahead of cyber threats in an AI-driven world where attacks are automated and faster than ever. Jorge explains why autonomous ethical hacking is becoming a must for any business with digital assets. Don’t miss this fast-paced conversation from the frontlines of cybersecurity innovation.

Banking insights Video

ebankIT Summit | Rogério Canhoto

Rogério Canhoto, Chief Revenue Officer at Automaise, shares his perspective on why AI will play a significant role in the changes of the financial industry. He explores how AI is rapidly transforming industries, emphasizing the rise of AI agents, strategic challenges in adoption, and the widening gap between AI awareness and implementation.

Banking insights Video

From vendor to partner: attributes of a thriving partnership

This discussion panel highlighted the importance of trust, communication, and flexibility in partnerships between vendors and financial institutions, emphasizing shared goals, long-term collaboration, and balancing innovation with operational simplicity to build scalable, resilient ecosystems.

Technology Video

ebankIT Summit | Colin Thrasher, Online Business Systems

In this interview from the ebankIT Summit 2025, Colin Thrasher, Executive Director of Financial Services at Online Business Systems (OBS), shares how their partnership with ebankIT helps banks and credit unions bridge the gap between a powerful digital banking platform and the specific needs of the North American market.

Banking insights Video

ebankIT Summit | Jean Pierre Lacroix

Embark on a journey to understand the dynamic shifts currently shaping the banking sphere. In this ever-evolving environment, collect insights from the expertise of Jean Pierre Lacroix, who highlights the importance of seamlessly integrating cutting-edge technology with traditional banking practices to enhance the overall customer experience.

Technology Video

ebankIT Summit | Stephen Pedersen

Dive into the world of cybersecurity with Stephen Pedersen, VP of Cyber & Information Security at Coast Capital Savings! Watch the full video for an insightful interview where Stephen shares expertise on the delicate balance between identity verification and digital threat mitigation in financial services.

Case study Video

ebankIT Summit | Sansão Monjane-FNB

The recent integration of the ebankIT platform has significantly enhanced transaction capabilities and customer engagement for FNB Mozambique, as highlighted by Sansão Monjane, FNB's Chief Digital and Information Officer. With innovative features and a seamless user interface, FNB stands out in the competitive landscape, demonstrating a commitment to providing a superior and distinctive digital banking experience for its customers.

Banking insights Video

ebankIT Summit | Luc Haldimann- Unblu

Unblu and ebankIT have joined forces to reinvent customer engagement to bridge this gap between financial institutions and their account holders. Incorporating face-to-face interactions, chatbots, co-browsing, and other personalized features to enhance the digital banking experience.

Banking insights Video

ebankIT Summit | Microsoft- Marco Silva

In today's dynamic banking landscape, Marco Silva provides insights on optimizing banking operations through AI integration, emphasizing personalized interactions and an omnichannel approach for a seamless customer journey. His vision is for efficient and deeply personalized banking operations that foster stronger customer connections.

Case Study Video

ebankIT Summit | Celero- Deborah Moore

Deborah Moore underscores the importance of harmonized user stories to align stakeholders seamlessly and enable rapid, cost-effective banking experiences with ebankIT products. She enhances the collaborative environment where these innovative solutions streamline processes, ensuring sustained efficiency and paving the way for a prosperous future.

Technology Video

ebankIT Summit | Roberto Ferrari

Within the dynamic realm of digital banking, Roberto Ferrari highlights the profound impact of emerging technologies reshaping the industry. To remain competitive in this ever-evolving landscape, banking institutions must adeptly navigate these changes by embracing intelligent architecture. The crux lies in providing tailored customer experiences that harmonize with the shifting technological trends, guaranteeing a seamless and innovative approach to financial services.

Latest reports

Building customer loyalty through embedded financial services

Your customers are living in a golden age of choice and it has never been easier to switch accounts. So how can banks drive loyalty in an era of unparalleled options? Embedded finance is one way of answering this question, enabling forward-thinking institutions to deliver hyper-personalized experiences that anticipate user needs and drive greater satisfaction. Start unlocking the loyalty boost of embedded finance to build deeper, longer-lasting client relationships with ebankIT’s briefing on the major opportunity awaiting financial institutions of all sizes.

Report_cover_Embed Financial Services

Digital dynamics: Corporate banking 2025

Corporate and business clients are demanding more from their banks. Just like consumers, businesses of all shapes and sizes need more than products and services. They are looking for support across all aspects of their finances, creating a chance for agile financial institutions to deliver holistic omnichannel digital financial services. Read our report on the future of corporate banking to get ready to seize the opportunity.

CorpBank_Cover Thumb_CB

Decoding the customer lifecycle: optimal strategies and technological trends in banking for 2025

The success of banks hinges on providing seamless customer experiences, resulting in increased returns, expansion, and reduced costs. Loyal and satisfied customers not only spend more but also recommend their bank to others. In the digital era, achieving customer-centricity, where the customer is the focal point of all decisions, presents a challenge.

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