Merging physical and digital banking into one customer strategy

Branch Front Office

Optimizing the branch experience

Digital omnichannel banking also includes the physical branch network. ebankIT is oriented to organize the daily branch activity, optimizing the customer service.

ebankit branch front office
User Interface

Connecting every team and staff member

Designed with an intuitive and user-friendly approach, ebankIT front office tools can be handled by every staff member, regardless of their experience or digital prowess.

ebankit front office work queues
Contact Center

Keeping the lines open and buzzing

ebankIT offers a specialized solution for contact centers, with telephony integration, enabling the banking staff to manage contacts, campaigns and customer complaints in a single interface.

ebankit contact center
Customer Management Front Office

Multiple tasks made simple and paperless

ebankIT enables financial institutions to manage digital end-users, enabling activation, deactivation and contract management – everything in a simplified and user-friendly mode.

ebankit multiple tasks