Composing the future: digital banking trends 2025
The 2020s have been a groundbreaking decade for the global financial services sector and 2025 promises to be a transformative year. It has now been five years since the Covid pandemic prompted financial institutions to digitize at an unprecedented rate. The technologies that enabled that transformation are now reaching maturity, which means 2025 will be a year in which new winners emerge to shake up the industry. Prepare to compete by reading our report on the trends that will matter over the next year.

What will you learn?
Why a modular approach to digital banking offers the flexible adaptability needed to respond to a dynamic market and fast-changing customer needs.
The branch is back. Explore the benefits of a phygital strategy blending physical and digital services and why Gen Z demands in-person banking.
Since the launch of ChatGPT two years ago, financial institutions have been in experimentation mode. Now it’s time for implementation. Find out what that means for your bank.
Discover what's next for this new paradigm in financial services with our briefing on evolving ecosystems and the shifting regulatory landscape.
The benefits of deploying automation holistically across all the business functions of an organization to drive growth and productivity gains.

The growth of one-stop-shop applications that bundle a wide range of financial and non-financial services into a single compelling package.

Gain a competitive edge in 2025
A new era of collaboration
S&P Global states it is “cautiously confident” about the year ahead, reporting that 80% of banking groups around the world have stable rating outlooks and predicting this trend will continue throughout 2025. We are seeing incredible innovation throughout the industry, with agile fintechs collaborating with the largest institutions to deliver customer-centric change. Get ready to take your place at the forefront of the next wave of disruption in financial services.

The numbers
To build lasting relationships with Gen Zers, banks need to combine their physical presence with a competitive, exciting digital offering. Banks must also provide services that satisfy Gen Z's demand for convenience, choice, value, sustainability and hyper-personalization.
Get ahead of the game
Find out about the financial trends and technologies that will shape 2025 and set the foundations for sustainable growth in future years. Our latest trends report is an unmissable briefing on the digital banking landscape and is packed full of actionable insights that will help you accelerate innovation and transformation in 2025 and beyond.
