Find out how banks and credit unions can win in the age of artificial intelligence in banking

What will you learn?

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State of play

An analysis of the maturity, market momentum, and influence of AI technologies.

Themes and trends

Four overarching themes Gartner discovered whilst analyzing the use of AI technology within banks.

Emerging technologies

Ten AI technologies that will have a significant impact on the banking and investment services industry. 

Market intelligence

Real-world examples of banks that are using AI to develop innovative, differentiated and future-facing products. 

Recommendations for success

Guidance for product leaders developing AI-enabled banking solutions or engaged in product planning and strategy

Adoption timelines

Informed predictions about which technologies will drive critical disruption and wider adoption over the next decade. 

Build your banking AI strategy

"Many adopter organizations are starting to build responsible AI as a key tenet of their AI strategy and are starting to adopt explainability techniques. Vendors delivering responsible AI are focused on providing tools that provide one or more of the following — bias mitigation and fairness, explainability, trust and transparency, or privacy and regulatory compliance." Find out more by downloading the report


Artificial Intelligence is revolutionizing
digital banking

12 months

Create a strong business case for banks by addressing data security and data cleaning and by positioning consulting approaches to increase technical maturity around existing banking applications where AI methods could be applied.

Emerging Tech Impact Radar: Artificial Intelligence in Banking by Gartner®, Moutusi Sau, Erick Brethenoux, Sumit Pal and Ali Merji, 13 January 2023.
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