Merging digital and physical into one customer strategy

Branch Frontoffice

Optimizing the branch experience

Digital omnichannel banking also includes the physical branch network. ebankIT is oriented to organize the daily branch activity, optimizing the customer service.

7-2-1
User Interface

Connecting every team and staff member

Designed with an intuitive and user-friendly approach, ebankIT Frontoffice tools can be handled by every staff member, regardless of their experience or digital prowess.

8-Dec-05-2022-03-41-20-7873-PM
Contact Center

Keeping the lines open and buzzing

ebankIT offers a specialized solution for contact centers, with telephony integration, enabling the banking staff to manage contacts, campaigns and customer complaints in a single interface.

10-2
Customer Management Frontoffice

Multiple tasks made simple and paperless

ebankIT enables financial institutions to manage digital end-users, enabling activation, deactivation and contract management – everything in a simplified and user-friendly mode.

11-1