Case Studies

Our success is measured only by that of our customers

ebankIT’s success stories

Continuously innovating industry standards

At ebankIT, our success is measured only by the success of our customers. Digital transformation in banking is a complex process that requires undevided dedication and commitment, not only from the Bank or Credit Union, but also from ebankIT as the technological partner that enables the transformation.

We believe that through these Success Stories, it becomes clear how our customers made major changes in their market presence, greatly improving their customer’s banking experience.

ebankIT’s success stories

Coast Capital Savings

"It's been an wonderful journey"

Coast Capital Savings was looking for an omnichannel digital banking platform to feed online and mobile banking channels. The goal was to transform the Coast Capital in a digital credit union first line, giving priority to minimize any disruption to members.
 
Coast Capital Savings has partnered with ebankIT to provide a range of services, allowing it to offer its customers new and enhanced services. Internet services, Mobile Banking and Smartwatch were gradually released through a successful market operation, providing members the flexibility to interact easily in the channel of their choice.

The partnership with ebankIT and its leading omni-channel digital banking platform were the main drivers for bringing this new Coast digital banking platform to life and positioning Coast Capital as a market leader.
 
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African Bank

The customer at the center

African Bank was looking for a versatile Omnichannel Platform, connected with a brand new core banking system. The bank was looking to transform from a micro-lender to a fully transactional - with the customer at the center.

The ebankIT digital platform was fundamental, providing the necessary support in helping the bank engage with customers on the digital channel and delivering the project in record time.

Jamaica National Bank UK

A digital bank with a face

Jamaica National Bank partnered with ebankIT to deliver simple customer onboarding solutions. To use innovative solutions to unleash the potential of people, Jamaica National Bank adopted the ebankIT omnichannel digital platform – for retail banking - including the Customer Onboarding module. The purpose was to use innovative solutions to unleash the potential of their clients. Technology has facilitated the automated transformation of back-office processing from legacy operational to control and monitor in nature. 

Aligned with the emerging banking landscape within the UK, the Jamaica National Group implemented a digital banking proposition based on a frictionless onboarding process and self-service model that was deemed critical to the success of the UK bank in meeting the needs of its target customer.

Hypothekarbank Lenzburg

Internet Banking in just 3 months

HBL was looking for a versatile front-end in the form of a Digital Banking Platform in order to enhance it’s multilingual banking system and thus better serve the needs of their customers (Internet and Mobile Banking).

The bank ran a computing center for a group of 8 other partner companies on their core banking system Finstara. However, each partner had their individual flexible implementations. The challenge was to develop a front-end solution that was flexible enough to meet each partner requirements and connected to the individual core installation. Doing so allowed partner companies to become internet and mobile banking ready.

The project was delivered in record time by ebankIT.

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