Banks may have just come to grips with online and mobile banking, but advances in wearable technology provide a glimpse into the future of customer interaction for GenY customers.
As high street lenders increase their reliance on digital services, smartwatches could offer quicker and easier ways to check account balances, pay bills, or request specific services such as cheque book requests.
Not everyone wants to go to the branch/ATM, or log on to Internet/Mobile banking. Some people will want to get a quick statement or balance on their smartwatch, and many people want to pay for things on their watch. On mobile you can easily sit down and review your account or spending on the bus – with a smartwatch it is really on the go, something that is immediately accessible.
ebankIT provides a watch-optimized platform and digital channel that meets the highest quality standards of both features and security, enabling customers to connect, authenticate and perform banking operations over their smartwatch.