ebankIT Summit | Joel Graham, Conexus Credit Union

Recorded live at the ebankIT Summit 2025, this exclusive interview features Joel Graham, Digital Banking Lead at Conexus Credit Union. Here, he discusses why Conexus selected ebankIT’s digital banking platform to drive innovation, improve customer experience, and enhance security. ebankIT’s agile and modular digital banking solution has helped Conexus customize its platform based on real user feedback, launch key products like credit card management and investments, and implement smart MFA security that reduced fraud losses by 75%.

Why choose ebankIT?

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An modular platform
The main motivator was ebankIT's agility and ability to take feedback and move relatively quickly, capable of realigning with the direction conexus was going.
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Seamless & robust security
Partnering with ebankIT, Conexus strengthened security with advanced multi-factor authentication, which keeps the user experience smooth and reduces digital fraud losses by 75%.
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One-of-a-kind collaboration

ebankIT values Conexus as a true partner. It listens, shares expertise, and supports its success throughout every stage of the collaboration.

Want to know more? Ask for a demo and discover the ins and outs of ebankIT Omnichannel Platform