What will you learn?

Strategic insights
Use cases

Examples designed to stimulate thinking and discussion. They describe most of the use-case types that Gartner has discussed with clients.

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Investment priorities

Even as open banking matures from both a technology and a business model perspective, most banks still view open banking through one of two “lenses”.

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Business value

Accelerate the development of enterprise open banking strategies by understanding the business value of more than 20 use-case examples.

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Customer needs

Open banking use cases can address the needs of retail customers, corporate and business banking customers, as well as collections and tax service providers and fintechs.

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Beyond compliance

Increasing numbers of Gartner client inquiries are recognizing the limited merit of simply investing in technology to comply with new open banking regulations. 

Recommendations for leaders
Unlocking value

These use cases shift the enterprise’s view on open banking technologies from a regulatory and cost focus to a value-added focus.

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Discover Gartner’s emerging open banking use cases

In numbers

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Open banking enables third-party financial service providers access to financial data from banks and nonbank financial institutions via open APIs. These APIs can use shared data to create value-adding use cases focused on providing better insight for customers into their financial position.

The value of open banking

Gartner has produced tables of use-case examples that describe the sort of innovation that is possible within the context of open banking. These examples are designed to stimulate thinking and discussion. They describe most of the use-case types that Gartner has discussed with clients and others operating in the open banking space.

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Gartner, Hype Cycle for Digital Banking Transformation, 2023, Alistair Newton, 20 July 2023.

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and HYPE CYCLE is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Ebankit.