Gartner® Insights: Emerging use cases that validate the business value of open banking
Open banking is a paradigm shift in financial services. However, banking tech leaders face a major challenge in proving business value to stakeholders and decision-makers. To help financial institutions move beyond compliance and unlock the true potential of open banking, Gartner has collected some of the most exciting use cases in a report that will help CIOs understand and communicate the many benefits and opportunities of open banking.

What will you learn?
Examples designed to stimulate thinking and discussion. They describe most of the use-case types that Gartner has discussed with clients.
Even as open banking matures from both a technology and a business model perspective, most banks still view open banking through one of two “lenses”.
Accelerate the development of enterprise open banking strategies by understanding the business value of more than 20 use-case examples.
Open banking use cases can address the needs of retail customers, corporate and business banking customers, as well as collections and tax service providers and fintechs.
Increasing numbers of Gartner client inquiries are recognizing the limited merit of simply investing in technology to comply with new open banking regulations.
These use cases shift the enterprise’s view on open banking technologies from a regulatory and cost focus to a value-added focus.

Discover Gartner’s emerging open banking use cases
In numbers
Open banking enables third-party financial service providers access to financial data from banks and nonbank financial institutions via open APIs. These APIs can use shared data to create value-adding use cases focused on providing better insight for customers into their financial position.
The value of open banking
Gartner has produced tables of use-case examples that describe the sort of innovation that is possible within the context of open banking. These examples are designed to stimulate thinking and discussion. They describe most of the use-case types that Gartner has discussed with clients and others operating in the open banking space.

Related articles
Gartner, Hype Cycle for Digital Banking Transformation, 2023, Alistair Newton, 20 July 2023.
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