Webinar

Winning small business loyalty in the age of neobanks

1 min read

In a market flooded with sleek fintech's and neobanks, community financial institutions face mounting pressure to modernize their approach to small business banking. Antiquated product packaging, rigid servicing models and legacy technology have left many institutions vulnerable to disruption, and increasingly invisible to the very customers they aim to serve. This webinar will unpack the strategic missteps that hinder growth and reveal actionable strategies for reclaiming relevance.

Who is speaking? 

Paul Provenzano, VP Market Development at ebankIT

Paul Provenzano is an accomplished financial services executive with over 25 years of experience in the fintech industry, having worked with organizations ranging from start-ups to Fortune 250 companies. He has a track record of driving growth and innovation in digital banking, digital payments, and other technologies in the financial services market. Paul is leading the US business of an innovative and well established 11-year-old Digital Banking Software provider, ebankIT. His passion is working with financial institutions to design and implement digital transformation technologies and strategies that create business impact and drive customer engagement. 

Jerry Reese, Senior Solution Engineer at ebankIT
Jerry has over 20 years' experience inside financial institutions, including 8 as Head of Digital Banking for a $1.2B financial institution, and he understands the legacy challenges banks and credit unions face because he's lived them.  Jerry recently joined ebankIT as a Senior Solutions Engineer, helping North American FIs move from fragmented systems to API‑first omnichannel digital solutions. His background includes driving a 67% increase in digital usage, reducing time‑to‑market by 45%, and leading the shift from siloed services to unified, compliant digital experiences. His expertise enables him to operate at the intersection of FI strategy and technical advisory, ensuring the highest-level end-user experience coupled with meaningful business impact to the financial institution.
 

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