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      The Banking CIO/CTO
      Agenda 2027 Report

      Delve into the digital transformation playbook for CIOs and CTOs,
      highlighting 6 transformative trends
      that tech leaders must leverage to
      stay ahead of the competition. 

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      Humanizing the digital banking is not an easy task. To achieve this goal, ebankIT is enhanced by a wide ecosystem of partnerships that accelerate the product integration and provide complementary technologies.

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      The Banking CIO/CTO Agenda 2027 Report
      In the Spotlight
      The Banking CIO/CTO
      Agenda 2027 Report

      Delve into the digital transformation playbook for CIOs and CTOs,
      highlighting 6 transformative trends
      that tech leaders must leverage to
      stay ahead of the competition. 

      Read the report
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      We tend to see ourselves as innovators. Over the years, we have been focused on reshaping the digital banking landscape with a disruptive, intuitive, and customer-focused omnichannel platform. Contact us and discover more.

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      We tend to see ourselves as innovators. Over the years, we have been focused on reshaping the digital banking landscape with a disruptive, intuitive, and customer-focused omnichannel platform.

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Webinar

The Evolution of Banking: Key strategies and technologies shaping customer interactions in 2025

1 min read

In this insightful webinar, digital banking experts explore the evolving landscape of banking, focusing on the crucial aspects of understanding and navigating the customer lifecycle in the digital age. Through presentations of preliminary research findings, panel discussions, and audience interactions, participants will gain a comprehensive understanding of key areas such as customer acquisition, onboarding, retention strategies, and the integration of technology with customer experience. 

Key topics

1. Digital engagement: Utilizing AI for personalized and engaging customer interactions in the banking industry is crucial as it paves the way for growth in digital sales. 
 
2. Personalization: Banks are shifting their strategies to behave more like e-commerce companies, prioritizing personalization and content in customer interactions.
 
3. Account opening: Banking institutions are embracing KYC technology and digital signatures to enhance self-service and provide exceptional support to clients. 
 
4. Advanced technology: Technologies such as automated credit scoring, document validation, and property valuation are set to revolutionize operations and drive efficiency in the banking industry. 

Discover more Events

In-person

Momentum Canada 2025

ebankIT will be at Momentum 2025! This event brings together financial services leaders to explore what’s ahead, from emerging challenges to new opportunities,

Webinar

Innovation in action: digital strategies to drive small business prosperity

Discover leading-edge digital strategies that empower small businesses to thrive in today’s competitive landscape and how their financial institution can serve

In-person

Finovate Fall 2025

ebankIT is back atFinovateFall and will take the stage to unveil its new AI chatbot assistant, designed to transform the way banks and financial institutions

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