ebankIT Summit | Dixianna Berrios, Metropolitan Commercial Bank (MCB)

In this exclusive interview from the ebankIT Summit 2025, Dixianna Berrios, Executive VP and COO at Metropolitan Commercial Bank (MCB), shares how her institution partnered with ebankIT to modernize its digital banking strategy. From breaking away from outdated systems to offering an omnichannel platform with one login for both retail and commercial clients, Dixianna explains why ebankIT was the right fit for MCB’s vision of the future. If your institution is looking to transform digital banking and stand out in a competitive US market, this story is a must-watch.

Why choose ebankIT?

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An omnichannel platform
MCB chose ebankIT as its digital banking partner for its unique omnichannel capabilities in the US market. A single platform that serves both retail and commercial customers, and offers the flexibility to create a truly unique banking experience.
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Modern & user-friendly design
The bank's main goal was to leave behind its outdated legacy platform and deliver a modern, user-friendly design. By partnering with ebankIT, MCB is now able to offer customers a seamless digital experience that matches the look and feel of leading banks.
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One-of-a-kind collaboration

ebankIT offers seamless collaboration, listening to MCB's needs and sharing valuable market insights and best practices, making the entire process simple and efficient which made the collaboration and implementation fairly easy.

Want to know more? Ask for a demo and discover the ins and outs of ebankIT Omnichannel Platform