ebankIT Summit | Lubomir Olach

Lubomir shares his perspective on which innovation trends in banking are overhyped, like metaverse and blockchain, and which remain underappreciated, including open banking and ecosystems.

Collaboration between banks, fintechs, and technology partners is essential for staying competitive. Lubomir emphasizes that financial institutions risk falling behind if they ignore this need to work together.

Innovation, such as AI-driven financial companions or virtual avatars, is shaping the future of customer experience, providing the insights customers require and offering new communication opportunities.