ebankIT Academy was born to ensure adequate support and training to its Partners

Vision

With an expansion strategy focused on establishing long-lasting partnerships, ebankIT felt the need to create well established workflows, processes and methodologies. The ebankIT Academy was born to ensure such support and training was delivered to its partners, both recent and established. It also oversees the correct application of ebankIT Implementation Methodology, contributing to a cohesive customer experience worldwide.

Mission

Our mission is to disseminate knowledge on ebankIT solutions and by doing so, contribute to the global digital banking transformation. We also aim to increase overall banking literacy through our continuous actions. The Academy is also an initiative that supports employees in acquiring and improving technical and behavioral skills, creating opportunities to learn about technologies, methodologies and leadership.

Values

We share the same corporate values of ebankIT:

• Customer Satisfaction
• Ethics and Social Responsibility
• Initiative, Dynamism and Innovation
• Development of our Human Resources
• Honesty
• Professionalism
• Team Spirit Initiative

In addition, the Academy core values are learner focused service orientation and commitment to
quality in all aspects related to training, learner development and content delivery.