Digital banking
that grows your Credit Union

Deliver a digital banking experience that equals global fintechs while strengthening member relationships.

ebankIT_Website_Credit Unions_Header Image

Your members shouldn't have to choose

They expect the convenience and innovation of a global fintech, without sacrificing the trust and personal service that shape your Credit Union.

With ebankIT, they don't have to choose.

Your members shouldn't have to choose

They expect the convenience and innovation of a global fintech, without sacrificing the trust and personal service that shape your Credit Union.

With ebankIT, they don't have to choose.

Mobile-first banking icon Mobile-first banking
Customized experiences icon Customized experiences
Instant payments icon Instant payments
Ongoing support across channels Ongoing support across channels
Frictionless onboarding icon Frictionless onboarding
Data-driven guidance icon Data-driven guidance
Mobile-first banking icon Mobile-first banking
Customized experiences icon Customized experiences
Instant payments icon Instant payments
Ongoing support across channels Ongoing support across channels
Frictionless onboarding icon Frictionless onboarding
Data-driven guidance icon Data-driven guidance

Build stronger connections

Partner with ebankIT to create a collaborative environment. By doing so, your Credit Union can share feedback, suggest new features, and help design future products. We can support you throughout different initiatives, such as ebankIT Academy.

Credit Unions_Image-2-1

Faster time-to-market

Launch modern digital banking experiences without the complexity and cost of building everything from scratch:

  • Reduced project risk
  • Faster member adoption
  • Accelerated implementation
  • Proven digital banking journeys
Credit Unions_Image-3

Help shape the future of our product roadmap

Play an active role in improving the features and capabilities that matter most to you:

  • Submit enhancement requests
  • Participate in customer feedback initiatives
  • Share market challenges and member needs
  • Influence future innovations that benefit the entire community
Credit Unions_Image-4

Long-term partnership

Partner with a team dedicated to your growth, through continuous innovation and improvement.

  • Ongoing platform evolution
  • Regular feature enhancements
  • Continuous education and guidance
  • Dedicated customer success support

Faster time-to-market

Credit Unions_Image-2-1

Launch modern digital banking experiences without the complexity and cost of building everything from scratch:

  • Reduced project risk
  • Faster member adoption
  • Accelerated implementation
  • Proven digital banking journeys

Help shape the future of our product roadmap

Credit Unions_Image-3

Play an active role in improving the features and capabilities that matter most to you:

  • Submit enhancement requests
  • Participate in customer feedback initiatives
  • Share market challenges and member needs
  • Influence future innovations that benefit the entire community

Long-term partnership

Credit Unions_Image-4

Partner with a team dedicated to your growth, through continuous innovation and improvement.

  • Ongoing platform evolution
  • Regular feature enhancements
  • Continuous education and guidance
  • Dedicated customer success support

For every member, anywhere

ebankIT_Website_Credit Unions_For every member
Digital-first members

Problem: "I want to open an account without visiting a branch."

Solution: 100% digital onboarding, account opening, identity verification, and product enrollment. Increase conversion rates, reduce abandonment, and acquire younger members faster.

Existing members

Problem: "I use mobile banking every day, but I still want ongoing support."

Solution: Connect mobile, web, contact center, and branch experiences into one seamless journey — so every member enjoys a smooth and consistent experience, wherever they are.

Small business/corporate members

Problem: "My Credit Union understands my business, but the digital tools don't."

Solution: Empower business members with multi-user access controls and flexible payment approvals. Connect personal and business banking to deepen relationships and increase engagement.

ebankIT_Website_Credit Unions_Building relationships

Building relationships beyond the branch

Digital channels connect Credit Unions to their members. A unified experience that strengthens relationships.

  • Financial wellness tools
  • Omnichannel continuity
  • Context-aware interactions
  • Customized financial experiences
  • Human support whenever needed

Why Credit Unions turn to ebankIT

Humanized digital banking

Designed to strengthen member relationships, not replace them.

Omnichannel
by design

Start online, move to mobile, and finish in the branch.

Credit Union growth engine

Beyond the conventional experience: Grow your Credit Union from within with smarter cross-selling.

Business user expansion

Help Credit Unions capture growing SMB opportunities. The ebankIT Platform integrates with existing core systems and third-party technology for faster development.

 

AI that bridges the gap

And connects Credit Unions to their members through:

  • Improved service quality
  • Relevant insights for staff
  • Customized recommendations
  • Increased operational efficiency
  • Specialized support for financial wellness


Don’t take our word for it

Trusted by leading financial institutions worldwide. Discover why they partner with ebankIT.

Portraits_Glass_Jeff Wong
Jeff Wong Chief Digital, Information and Technology Officer at Coast Capital

Our internal stakeholders really loved working with ebankIT. Why? When we sit at the table, every decision we make is focused on our members, and we actually believe that ebankIT really cares about our members.

Caisse Alliance_Image
Rob Paterson President and CEO at Alterna Savings & Alterna Bank

For the past five years, we've worked side by side to create better experiences for our members and build a digital banking platform that reflects how people want to bank today. As we continue to strengthen our ability to deliver the convenience, personalization, and innovation our members expect.

Caisse Alliance_Image
Pierre Dorval President and CEO at Caisse Alliance

This partnership represents a strategic investment in the future of our members and organization. Partnering with CGI and ebankIT allows us to strengthen our digital capabilities while remaining true to the values that define our credit union.