Contact Center

Contact Center

The Contact Centre application gives the opportunity to be in permanent contact with customers at anytime, including managing contacts and execute relevant transactions, all in one screen. An even more specialized solution with telephony integration for a complete customer service. Contacts are made as voice calls and the application enables users to both follow up and reply to contacts. For a full optimized experience, a media bar allows users to manage contacts from customers with CTI and IVR applications.

Contact Center

  • Agent Desktop
  • Unified Client View
  • Client Identification
Contact Center

Want a more detailed view on our platform? Download our free brochure

Download now


Want to see ebanklT in action?
Request a Live Demo

Demo request