Solutions

Full suite applications for Banks and Credit Unions

The ebankIT Omnichannel Digital Banking Platform, with out-of-the-box digital channels, helps banks and credit unions to decrease their time-to-market and increase the pace of innovation by providing configurable tools for the financial institution of tomorrow.

Run Lean. To do More.

Through simplification of IT, deep automation and configure, rather than build.

At ebankIT we provide a digital banking platform that can enable plug & play capabilities to just about any core banking system in the market. This allows our banking customers to automate their processes right out-of-the-box, instead of having to build from scratch.

Run Smart. To do Better.

By empowering Marketing, Business and IT to be autonomous, enriched and aligned with real-time insights.

The ebankIT Omnichannel Digital Banking Platform allows our customers to analyse performance data from their digital channels in real time. The platform also allows the marketing team to set up and manage campaigns autonomously from IT.

Innovate Fast. To do Different.

By blending out-of-the-box capabilities with in-house developments, open banking and FinTech integrations.

The ebankIT Studio and the API Gateway enables banks and credit unions to develop and deliver robust new functionality and transactions quickly and securely.

Internet-Banking

Internet Banking

Your customer one click away

ebankIT Internet Banking is available for Retail, Business and corporate clients. Fully responsive, conforming to User eXperience (UX) best practices and fully customisable the ebankIT Internet Banking Application provides slick access to all the banking features enabled. The business and corporate editions add multiple Account logins (roles) with entitlements (the ability to set access permissions and transaction approvals).

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Mobile-Banking

Mobile Banking

Your bank, anytime, anywhere, on every device

ebankIT Mobile Banking provides full, optimised access to all enabled banking features, including accounts, transfers, BillPay, cards, remote cheque deposit, savings and other products through smart devices (smartphone, tablet or smartwatch). The Apps are fully native (hybrid available upon request), customised to the financial institution’s requirements, branding and UX guidelines and secured with biometric login and authentication.

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Watch Banking

Your wrist bank

ebankIT Watch Banking directly support Apple’s WatchOS, Google’s Wear OS and Tizen, all out-of-the-box. As financial institutions increase their reliance on digital services, ebankIT Watch Banking offers quicker and easier ways to check account balances, pay bills, request drop on floor services – cheque book requests or provide alerts and loyalty rewards.

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Branch-Front-Office

Branch Front-Office

The Face of your customers

More efficiency, more business

The new generation branch front-office is oriented to organize daily branch activity, create new ways and opportunities of contact with clients and a complete and accurate customer service. The ebankIT Branch Front-Office is provides front-desk and commercial customer servicing as well as back-office functions.

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Contact-Center

Contact Center

Connect with your customers

ebankIT Contact Center is a specialized web-based solution for contact centers, with telephony integration, enabling contact center agents to manage contacts through a single interface: e-mails, chats, calls and IVR customer service. It allows a complete customer service: checking the unified client view, starting operations based on simple steps, campaigns and customer service scripts as well as complaints management.

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Account-Opening

Digital Account Opening

Digital capabilities and functionality are impacting every aspect of the banking industry. While banking executives will need to prioritize digital investments, there may be no better place to start than with the new account opening process.

Digital Account Opening, the benefits of using a mobile device to streamline new account opening are even beginning to reach the branch network. Mobile functionality, such as turning a smartphone into a document and ID scanner with character recognition (OCR) for improved accuracy, reduced friction and risk management, is replacing the slow, error-prone desktop processes at many banks and credit unions.

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More Products & Solutions

Monitoring Center

The ebankIT Monitoring Centre provides unrivalled insight into your full banking infrastructure. IT Staff can keep track on the network and systems performance, even identifying potential bottlenecks before they occur. With a comprehensive dashboard, at a glance the bank whole operations can be supervised and by integrating with probing engine, a peace of mind that the systems are running smoothly.

Augmented Reality

Interact with the real world.

The ebankIT Augmented Reality Solution is a new way of interacting with static or even printed content. By delivering an extra layer of contextualized digital information through Augmented reality, a smooth experience can be delivered to your customer with cross and upsell opportunities otherwise untapped.

Backoffice and Development tools

We offer the ebankIT the Studio, an integrated development environment (IDE) designed specifically for extending the ebankIT Platform and building secure transactions. We also provide extensive business focussed Middleware, Analytics integration, an advanced Security Center and a comprehensive back office Management System.

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