OMNICHANNEL INNOVATION

Future-proofing solutions for the banks of tomorrow

ebankIT creates products focused on delivering the most innovative banking solutions to customers. These include advanced Internet Banking, Mobile and Voice Banking for Wearables, Social Banking apps with Augmented Reality and Biometric Authentication.


NEWS

ebankIT and Unblu join forces

Some description

 

ebankIT and unblu join forces to bring together the best of omni-channel experience and innovative technology to the banking industry.

 

Basel, 03 July 2018. unblu and ebankIT are pleased to announce a new partnership that brings together the best of omni-channel experience and innovative technology. With this new joint-venture, ebankIT will integrate the unblu suite offering of co-browsing, live chat and video into their e-banking solutions.  “Joining forces with unblu was a natural fit for us, because both companies are aligned in how they want to transform the future of banking,” said ebankIT’s CEO Joaquim Santos. “We’re excited for our customers to experience the difference that the unblu suite makes in their omni-channel presence.”

 

ebankIT creates products that deliver truly innovative banking solutions to customers. These include a core-agnostic omni-channel digital banking platform, advanced internet banking, mobile and voice banking for wearables, augmented reality and biometric authentication. Using these innovative technologies, banking customers can control their finances and invest their savings, easily and intuitively, using their preferred channels.  ebankIT was recently named one of the top ten global emerging stars by KPMG.

 

With the same commitment to helping banks transform their customer service, unblu has blazed a similar path in the financial world, with a special focus on the omni-channel experience. The unblu suite brings together the best of personal relationships and the convenience of online banking, making for a seamless online experience that is supported by in-person advice and digital ease. 

 

unblu’s CEO Luc Haldimann says the synergy between the two companies is a win-win for the financial industry. “I’m really excited about this new partnership because these are some of the best minds in the industry coming together to change the face of banking for customers. The two companies approach product development with a similar philosophy of intuitive ease and simplicity, so there’s a lot of synergy in our products. With our joint portfolio of product offerings, we can do a lot of good work for the industry.”

  

About ebankIT

 

ebanklT is an international company that develops a leading Omni-channel digital banking platform and digital channels with capabilities to enable banks and credit unions to run lean, run smart and innovate fast, helping their customers to be one step ahead at a fraction of the cost, time and effort in more than 20 countries.

 

About unblu

 

unblu helps the world’s leading banks deliver an in-person experience online. We provide highly secure collaboration software enabling banks to substantially enrich the digital experience of their clients. unblu's suite helps to increase revenue and efficiency while reducing costs and improving digital customer interaction. Clients using our technology have been able to cut customer support calls in half, achieve four times as many client meetings as in branches, increase customer satisfaction considerably and produce a 90% recommendation rate. unblu is helping to transform the future of online banking.

 

For more information, please contact:

 

Mario Noronha

ebankIT, SA

+351 222 032 010

mario.noronha@ebankit.com

 

Javier Puga

unblu inc.

+41 (41) 511 11 68

javier.puga@unblu.com

www.unblu.com

 

 

Read more

ebankIT joins Collaborative Lab in Digital Transformation

Some descriptionSome description

 

ebankIT is thrilled to announce that we are a part of the Collaborative Lab in Digital Transformation (DTx), which is a non-profit with the main goal of boosting research in different fields that are related to Digital Transformation.

 

"With this, we will have close contact with fundamental Research and Development, giving us access to advanced AI and Machine Learning models that can be applied to fraud detection and advanced analytics", says ebankIT's CEO, Joaquim Santos.

 

On this consortium, there are companies like Accenture, Bosch, Cachapuz – Bilanciai, Celoplás, Embraer, IKEA, Neadvance, Primavera, Simoldes, TMG Automotive, WeDo, as well as research centers from the Universidade do Minho, Universidade de Évora, Universidade Católica, the International Iberian Nanotechnology Laboratory and CEIIA.

 

 

Read more

ebankIT Academy provides training to Partners

Some description

 

ebankIT trained technical people, in our banking digital transformation solutions, from 5 partners across different countries in this year's first edition of ebankIT Academy.

 

We are very happy to work closely with our partners in this year’s edition of ebankIT Academy. This is a great opportunity to train our partners in our newest technologies and to have more people engaging and implement our vision for Digital Banking Transformation.

 

It’s been a great week as working with our partners is always a pleasure. With actions like these, we are achieving our goal of getting our vision of the Digital Transformation era out to the world.

Read more

KIB takes a step forward, towards Empathic Banking

Some descriptionSome description

 

KIB takes a step forward, towards Empathic Banking

 

As a bank, would you want to feel more relevant to your customer? In order to achieve that, you need to become more empathic within your costumer’s journey. For this, you would need to be proactive in your customer’s daily life, instead of being reactionary to their enquiries. Differentiate yourself from your competition by deploying a better platform on top of your core banking system. An Omnichannel Digital Banking Platform is a fundamental step towards this goal.

 

Our friends at Kuwait International Bank are launching their retail banking app, which is implemented using ebankIT’s Digital Banking Platform and channels, making it highly customizable. They are moving further on their journey towards Empathic Banking.

 

Not only does the app boast new login features like fingerprint authentication, it is also highly secure, so you can bank conveniently and securely. You can now manage your bank accounts and finances, review activity and balances, make local and international transfers with a few simple steps.

Read more